Warranty
This warranty is confined to the first purchaser of the product only.
Repair or replacement will be carried out through Digital Cinema. All
items need to be returned to Digital Cinema for repair Service. Items
are repaired by Digital Cinema approved service centres Australia wide.
For units installed beyond the municipal limits of the jurisdiction of
the authorised service centre/company's service centre/authorised
dealer's service centre, all expenses incurred in collection of the unit
or part/s thereof from the company's service centre/authorised service
centre/authorised dealer's service centre, as well as expenses incurred
in connection with deputing of service personnel/ technicians towards to
and from travel, conveyance and other incidentals etc. will be borne by
the customer.
In the event of repairs/replacement of any part/s of the unit, this
warranty will thereafter continue and remain in force only for the
unexpired period of the warranty. Moreover, the time taken for
repair/replacement and in transit whether under the warranty or
otherwise shall not be excluded from the warranty period.
The company or it's authorised service centre/ service dealer, reserves
the right to retain any part/s or component/s replaced at it's
discretion in the event of a defect noticed in the equipment during the
warranty period.
Any change of address shall be intimated to concerned service centre for
continuation of warranty. Warranty for the unexpired period shall
continue after the product is inspected by the concerned service centre
and the product is found free from transit damage.
The warranty does not cover installation of the product purchased.
The warranty does not cover any accessories external to the system.
The company's obligations under this warranty shall be limited to
repairing or providing replacement of part/s, which are found to be
detective.
Repairs during warranty period shall be carried on "Carry In" basis.
Wherein for service the purchaser shall bring the product to the Service
Centre with whom the set is registered for warranty service. The
warranty does not cover cost of transportation of system from place of
installation to the Service Centre.
The concerned Service Centre will advise the customer whether to effect
the repair at site or its Service Centre.
Any part/s of the system replaced by the company at it's discretion
shall be with a functionally operative part.
This warranty does not extend to product which has been subjected to misuse, abuse, neglect, accident, fire, flood, physical damage, incorrect wiring, improper installation, unauthorized service, use in violation of instructions furnished by Optoma, or modification made to it by parties other than
our own service centers and Dealers / Resellers or its Authorized Service Providers (Collectively as “Service Center”).
No repair within the Warranty Period or outside the Warranty Period shall include the replacement of the lamp. Replacement lamp is subject to an appropriate payment to Service Center.
